FAQ
Frequently asked questions about SIX furniture
Topics
General questions
Are your chairs made of genuine leather?
Yes, our chairs are made exclusively of premium full-grain leather with a thickness of 1.3 to 1.5 mm. This leather is particularly hard-wearing and durable, and gives every chair a luxurious look.
What makes your chairs so durable?
We only use premium materials such as full-grain leather and sturdy wood or metal frames. All chairs are delivered fully assembled, so there are no screw joints that can work loose.
Where can I find technical details about the chairs?
All technical data, such as dimensions and weight, can be found in the product description under "Technical data".
Delivery & assembly
How are the chairs delivered?
Delivery depends on the model and quantity:
- As a parcel via DHL if the order is compact.
- For larger quantities or models, by freight carrier on a pallet to the kerbside.
Do the chairs need to be assembled?
No, our chairs are delivered fully assembled and ready to use.
Care & cleaning
How do I care for my leather chairs?
Genuine leather should be cleaned regularly with a soft, damp cloth. Avoid harsh cleaning agents. We recommend using dedicated leather care products to preserve the quality and longevity of the material. Detailed care instructions are included with your order.
Returns & warranty
What warranties do you offer?
Our chairs stand out for their premium craftsmanship and materials. Should you nevertheless have a problem, please contact our customer service – we will find a solution!
Can I return the chairs?
Yes, please see our returns policy in the Terms and Conditions or contact our customer service directly.
Payment methods
Which payment methods are available?
The following payment methods are available:
- Credit card (VISA/Mastercard/Amex)
- Klarna
- PayPal